Arapahoe County Launches ‘Text to 9-1-1’ Service

Arapahoe County Launches ‘Text to 9-1-1’ Service

Arapahoe County residents, including those in Littleton, are now able to send a text message to 911 dispatch services in an emergency.

 

According to a Littleton press release, the service is through the Arapahoe County E9-1-1 Emergency Communications Service Authority (ACECSA 911), and it has been tested thoroughly.

 

“Texting to 9-1-1 provides accessibility to the hearing- and speech-impaired population and provides an alternative to reach help in a dangerous situation when a voice call is not possible, or where a voice call fails due to a high volume of phone activity but texting is successful,” the release explained.

 

Currently, four major carriers—Verizon, Sprint, T-Mobile and AT&T—have agreed to offer the service, however, service may not be available in all areas.

 

Here’s how you text to 911:

 

– Enter the numbers “911” in the “To” field.

– The first text message to 9-1-1 should be brief and contain the location of the emergency and type of help needed.

– Push the “Send” button.

– Be prepared to answer questions and follow instructions from the 9-1-1 call-taker.

– Text in simple words but do not use abbreviations.

– Keep the text message brief and concise.

 

You should take advantage of the texting service if:

 

– You’re hearing impaired

– A voice call would increase a threat

– If you’re injured and can’t speak

– If you’re in a remote location and can only send a text.

 

See the full release on the new service here.

 

 

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– City of Littleton Launches New Mobile App

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This local update courtesy of your Littleton Community Expert.

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