Arapahoe County residents, including those in Littleton, are now able to send a text message to 911 dispatch services in an emergency.
According to a Littleton press release, the service is through the Arapahoe County E9-1-1 Emergency Communications Service Authority (ACECSA 911), and it has been tested thoroughly.
“Texting to 9-1-1 provides accessibility to the hearing- and speech-impaired population and provides an alternative to reach help in a dangerous situation when a voice call is not possible, or where a voice call fails due to a high volume of phone activity but texting is successful,” the release explained.
Currently, four major carriers—Verizon, Sprint, T-Mobile and AT&T—have agreed to offer the service, however, service may not be available in all areas.
Here’s how you text to 911:
– Enter the numbers “911” in the “To” field.
– The first text message to 9-1-1 should be brief and contain the location of the emergency and type of help needed.
– Push the “Send” button.
– Be prepared to answer questions and follow instructions from the 9-1-1 call-taker.
– Text in simple words but do not use abbreviations.
– Keep the text message brief and concise.
You should take advantage of the texting service if:
– You’re hearing impaired
– A voice call would increase a threat
– If you’re injured and can’t speak
– If you’re in a remote location and can only send a text.
This local update courtesy of your Littleton Community Expert.